Website Accessibility

We Welcome You

At Blackhawk Bank, we want everyone who visits our website to feel welcome. We continually work on enhancing our site to make it more accessible for all of our visitors.

We are committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the Department of Justice's Americans with Disabilities Act (ADA) Standards for Accessible Design, and other applicable regulations.

To accomplish this, we have partnered with eSSENTIAL Accessibility to administer our accessibility program and oversee its governance. Their accessibility program evaluates and audits our digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. The platform, moreover, goes beyond minimum compliance requirements by making an assistive CX technology application available to customers who have trouble typing, gesturing, moving a mouse, or reading. The application is free to download and it incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.

Assistive Technology

If you are using a screen reader or other assistive technology, we recommend that you use the most current version of the following browsers.*

  • Google Chrome™ 
  • Internet Explorer® 
  • MS Edge
  • Firefox® 
  • Safari®  

Contact Us 

We want to hear from you if you encounter any accessibility barriers on our digital properties. Should you have questions or concerns, please email us at nethelp@blackhawkbank.com or call us at 608.364.8924 or Toll-free 866.771.8924  Monday - Friday: 8:00am - 6:00pm or Saturday: 8:30am - 12:30pm. 

*Other browsers not listed may still have functionality, but are not recommended and are compatible in a limited manner. In addition, you may need to change or adjust security settings to the most current compatible secure setting in certain browsers to have site compatibility.