Debit MasterCard® Convenience & Safety
Use your security-chipped Debit Card for purchases wherever you see the MasterCard® logo. Swipe or insert your card at a chip-enabled terminal, enter your PIN or sign a receipt and youíre on your way. The purchase amount will be automatically deducted from your checking account.
Blackhawk Bank Debit MasterCard® clients can enjoy a wide network of fee-free ATMs. With Easy Money Checking, use your card anywhere in the world; out-of-network ATM fees are refunded (up to $25 per qualification cycle) when you meet the requirements. See details here!
Should your card be lost or stolen, your liability for fraudulent activity is limited if you report it right away.
To report a lost or stolen Debit MasterCard:
Call Client Services @ 1.866-771-8924 from 8:00 AM - 6:00 PM Monday - Friday; 8:30 -12:30 Saturday.
After hours, please call 1.866.546.8273.
HELP US FIGHT THE BAD GUYS!
Sadly, fraud is rampant. To outwit the crooks we sometimes must block debit transactions done in credit mode where criminal activity is heavy. We donít block transactions using a PIN; using your PIN provides an added layer of fraud prevention.
If your Debit transaction wonít process in credit mode, please use your PIN. At a gas station, this may mean going inside to the cashier.
We recommend that you carry an alternative payment solution (credit card or checks) should your Debit Card not work for any reason.
Credit card: Pay in full each month to avoid paying interest, either by using Blackhawk Bankís Bill Pay or your cardís online payment feature.
Checks: Theyíre widely accepted with proper ID.
If youíre traveling beyond your normal area let us know. The fraud detection center then knows itís you - not a crook - using your debit card. Call Client Services @ 866.771.8924.
Recommendations for Recurring Payments from Your Checking Account:
NetTeller Bill-Pay Service: For recurring payments, we recommend using online Bill Pay. Itís totally free and can be set up to pay on a recurring basis, or for one-time payments.
Account Debits: Use your checking account number (not your Debit Card number) and Blackhawk Bankís Routing Number 275971854. Instruct service providers to automatically debit your account for monthly payments of utilities, phone, subscriptions, etc.
If you need help with Bill-Pay or Automatic Payments, don't hesitate to stop by a Banking Center. We're here to help!