The Convenience of Debit MasterCard®
Use your ATM/Debit Card for purchases wherever you see the MasterCard® logo. Just swipe your card, enter your PIN or sign a sales slip, and you’re on your way. The purchase amount will be automatically deducted from your checking account.
You can use your card at ATMs all across the U.S. or internationally for cash or balance inquiries. Clients using Blackhawk Bank Debit MasterCard® can enjoy a wide network of fee-free ATMs locally. With Easy Money Checking, use your card anywhere in the world - out-of-network ATM fees are refunded when you meet the qualification cycle requirements.
You’ll get a receipt when you use your card, plus you’ll see your transactions (date, place and amount) in NetTeller Online Banking, and on your statement.
What to do if your Debit MasterCard is lost or stolen:
Login to your NetTeller Account > click the Options tab > click the ATM/Debit Card tab. Check the box under Lost/Stolen, then click Submit.
When the next screen appears, click Submit once again and the card will be closed immediately. A new card will automatically be ordered for you and mailed to your current address on file with the bank. If you would not like to receive a new card, you may contact Client Services at 866-771-8924 or firstname.lastname@example.org within one business day of the card closure. Please note: Cards that have been report as Lost/Stolen may not be reactivated.
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You may call Client Services @ 866-771-8924 from 8:00 AM - 6:00 PM Monday - Friday; 8:30 -12:30 Saturdays.
After hours, please call 866.546.8273.
If your card is lost or stolen, your liability for fraudulent activity is limited if you report it right away.
Debit Card Safety
When you’re traveling, we recommend that you call the Bank to let us know that your debit card usage will change so that we can alert the Fraud Center. You’ll want the Center to know that your card use in other states during this timeframe isn’t an attempt at fraudulent use of your card.
We also recommend that you carry alternative payment solutions should your debit card not be readable for any reason:
Credit card: Pay in full each month to avoid paying interest, either by using Blackhawk Bank’s Bill Pay or your card’s online payment feature.
Write Checks: They’re widely accepted with proper ID.
Recommendations for Recurring Payments from Your Checking Account:
NetTeller Bill-Pay Service: For recurring payments, we recommend using online Bill Pay. It’s totally free and can be set up to pay on a recurring basis, or for one-time payments.
Account Debits: Use your checking account number and Blackhawk Bank’s Routing Number 275971854. Instruct service providers to automatically debit your account for monthly payments of utilities, phone, subscriptions, etc.
If you need help with Bill-Pay or Automatic Payments, don't hesitate to stop by a banking center. We're here to help!