Person-to-Person Payments & Bank-to-Bank Transfers
'Send Money’ Person-to-Person Payments
Need to pay the rent, tip the babysitter, or split the tab? You can securely send money to anyone with an email address and a bank account in the US - regardless of who they bank with. Payments are deducted from your checking account and deposited directly into the recipient’s account. Send Money is available for both Personal and Business Banking Clients.
Get Started Now!
Log into NetTeller Online Banking
Set MyNetTeller as your launch page
Select Configure Page
Add the ‘Send Money’ widget and follow the instructions.
If you have Courtesy Pay Overdraft Protection, you may access it (up to your pre-determined $ limit) for Send Money transfers. Note: you should only use Courtesy Pay in an emergency, as the normal overdraft fee will be charged.
Per-transfer limit: $2,500 | Daily limit: $5,000
The cut-off time is 3:00 PM on business days Monday – Friday. Transfers received after 3 p.m. Friday through Sunday will be processed on Monday’s date, or on Tuesday in the event Monday is a legal holiday. Transferred funds will be available to the recipient by the 3rd business day after they are sent.
Bank to Bank Transfers
With Bank-to-Bank Transfers, you can transfer money between your checking and savings account at Blackhawk Bank and other Financial Institutions (‘FI’) with whom you have accounts. Anyone with a regular NetTeller ID (business or consumer) can use this FREE service upon application approval. Transfers can be initiated using a PC or Smart Phone App.
Enrollment is simple - just fill out and send the Application to get started. Blackhawk Bank’s Client Service personnel will add Bank-to-Bank Transfers to your NetTeller account by the end of the next business day after receiving/approving your Application, and send you an email confirming that the service has been activated.
Time Table: The cut-off time to send transfers is 3:00 p.m. Central Time on business days. Transfers received after 3 p.m. Friday through Sunday will be processed on Monday, or in the event of a holiday, the next business day.
Outbound transfers should be deposited to the account at the other FI within 2 business days if they’re received by the 3:00 p.m. cut-off time. Transfers received after the cut-off time will be processed the following business day and should be available 2 business days after that date.
Inbound transfers initiated before the 3:00 p.m. cut-off will be posted to your account the day they’re initiated. Inbound transfers deposited to your Blackhawk Bank deposit account are subject to a two day hold and will not be available until the second business day after they are deposited. The 2-day hold guarantees money in your account at your other FI at the time the transfer is initiated. Transfers initiated after 3:00 p.m. will be posted to your account the following business day. The 2 day hold goes into effect on that business day.
The daily inbound / outbound transfers cap is $5,000. You may have up to 4 accounts for transfers. You may do up to 4 of each type of transfer per day; the total of those transfers may not exceed $5000.
Transfer Processing: The system pulls transfers approximately every 30 minutes between 1 a.m. and 3 p.m. When a payment is pulled the status changes from Pending to Processed. You can change or delete a transfer request while it is in a Pending status. After it has changed to Processed, no changes may be made. Transfers submitted after the cut-off time will not be pulled until 1 a.m. the next business day.
Insufficient Funds, Outbound Transfer: If the transfer is a one-time transfer scheduled for today, you’ll receive the following message:
If the transfer is scheduled for a future date and the funds aren’t available on that date, the transfer will not be processed at that time, but our system will keep trying until it can satisfy the request. You’ll need to delete the transfer request for it to stop trying.
Verifying account ownership at your other FI:
When you enroll your account, you will go through a verification process:
- A small deposit (a random amount less than $1) will be made to your account at the other financial institution
- You will need to be able to determine that amount
- You will then need to complete the verification process in NetTeller:
- Log in to NetTeller
- Click on the Bank-to-Bank Transfers tab
- Click on the Enrolled Accounts tab
- Enter the amount of the small deposit. If it matches, the verification is complete. If it doesn’t, you’ll be given 2 more attempts to enter the amount. If you fail 3 times, you‘ll need to delete the account and start over. You get to keep this deposit.
Complete the verification process within 7 days of setup to avoid the expiration of your transfer request.