Health Savings Account (HSA) Transition FAQ

Blackhawk will be transitioning your current Health Savings Account (HSA) to a new custodian (provider) called Lively Inc. We’ve partnered with two trusted brands, First Mid and Lively, to offer you access to a First Mid HSA, powered by Lively, with enhanced features and resources to improve your HSA experience.

Please review the following Frequently Asked Questions. If you would like additional information, connect with a banker by visiting a branch or by calling us at 

Lively is the benefit solutions provider that gets it right. A top-rated Health Savings Account (HSA) provider offering a modern user experience that makes it easy to save on the costs of healthcare today and plan for the costs of tomorrow. Blackhawk is excited to work with First Mid and Lively to deliver customers a best-in-class HSA experience.
  • No minimum balance nor required monthly fees!
  • The option to invest your HSA funds with no minimum balance to get started
  • Pay for qualified medical expenses directly at the point of sale with your HSA debit card
  • Innovative account features to help you better manage your HSA funds, track contributions and medical expenses using Lively’s user-friendly website and mobile app
  • Un-invested HSA funds are FDIC insured, through First Mid Bank & Trust, and interest-bearing for so long as your funds remain un-invested and on deposit with First Mid Bank & Trust in your First Mid HSA, powered by Lively.
  • Responsive and dedicated customer support via phone, email, or chat
    • The last day to make payments from your current HSA is October 1, 2023.
    • The last day to receive deposits to your current HSA will be October 26, 2023. IMPORTANT: If you set up an independent HSA (not part of a group plan), and you receive contributions into your account from an employer or other source, you will want to share your new HSA account information with those third parties to ensure you continue to receive deposits.
    • Your current HSA debit card will be turned off on October 23, 2023 in preparation for the transfer of your account.
    • In preparation to automatically and successfully transfer your Blackhawk HSA to Lively Inc. as custodian, we only require that you confirm that your home mailing address and email address on file is correct. If changes are required, please make those updates before October 20, 2023, by calling our Client Services team at 800.209.2616 or visiting your local Blackhawk branch in order to access your account. Please be aware that if we do not have an email address on file or the email address on file is invalid, you will not receive the Welcome Email communication.
    • You can expect a Welcome Email communication from support@livelyme.com on October 23, which will provide details on how to activate your new HSA and log in to your new online Dashboard. Please be aware that if we do not have an email address on file or the email address on file is invalid, you will not receive the Welcome Email communication.
    • Once you’ve activated your HSA account, the First Mid HSA powered by Lively Dashboard is where you will be able to manage account and activities, like:
      - order your new First Mid HSA debit card immediately,
      - add dependents and order their debit cards, if desired,
      - find your new account and routing number with Lively
    • You can expect to see your Blackhawk HSA funds available in your new First Mid HSA, powered by Lively, on October 30, 2023.
    • Please note that you may receive 2023 tax forms from both First Mid and Lively Inc. 1099-SA forms reflect distributions and 5498-SA forms reflect contributions.
Should you prefer to not have your HSA transferred to Lively, you may transfer your HSA to another provider or have your HSA funds disbursed to you. If you choose to not transfer your HSA to Lively, we recommend that you contact your tax professional to determine any tax implications. In addition, Blackhawk Bank must be informed of your decision not to complete a transfer by October 13, 2023, either by calling the Client Services team at 800.209.2616 or by visiting your local Blackhawk branch. If we do not receive a completed transfer request by October 13, 2023, your account will be automatically transferred to Lively Inc. on October 27, 2023.
If you already have an HSA with Lively, your account will transfer to your existing Lively account and no further action is required on your part.
If you set up an independent HSA (not part of a group plan), and you receive contributions into your account from an employer or other source, you will want to share your new HSA account information with those third parties to ensure you continue to receive the deposits.
  • Un-invested HSA funds are FDIC insured, through First Mid Bank & Trust, and interest-bearing for so long as your funds remain un-invested and on deposit with First Mid Bank & Trust in your First Mid HSA, powered by Lively.
Please note that you may receive 2023 tax forms from both First Mid and Lively Inc. 1099-SA forms reflect distributions and 5498-SA forms reflect contributions. 
Yes! Lively will reach out to you on October 23 via email so that you can access your new HSA. 
You can expect to receive separate information about your investment HSA and what, if any, actions may be necessary. 
Questions can be directed to the Client Services team at 800.209.2616 or by visiting your local Blackhawk branch location.








































First Mid Health Savings Account, powered by Lively, are provided by Lively Inc. and are subject to their approval. Lively Inc. is not affiliated with First Mid Bank & Trust. This content if for informational purposes only, and is not, and must not be considered tax, investment, legal, accounting or financial planning advice, nor a recommendation as to a specific course of action. Investors should consult all available information as to a specific course of action. Investors should consult all available information, including fund prospectuses, and consult with appropriate tax, investment, accounting, legal, and accounting professionals, as appropriate, before making any investment or utilizing any financial planning strategy.