Is It Time for Your Business to Switch Merchant Processors?

If you own a small business, then you know how vital it is to have a reliable merchant and payment processer who can handle credit and debit card transactions day in and day out. However, many owners will choose a vendor in the early stages of their business, and never re-evaluate to see if the merchant is meeting the needs of the business as it grows.

A good number of business owners may not realize that switching merchant processers could be exactly what their business needs to take it to the next level of success. Here are some questions to consider.

Does Your Merchant Processor Offer Tailored Solutions?

Merchant processing is not “one-size-fits-all.” Every business has specific needs that vary across industries and even geographical location, and working with a vendor who does not have the flexibility to help meet those needs will only slow down business.

Finding a vendor who will evaluate your needs and help your business reach financial goals is crucial to your success.  When you consider your budget, technology, and security needs as a business, then finding a vendor who can offer solutions tailored to those needs should be a top priority, and will make receiving payments easier and stress-free. 

Do You Have a Team to Support You?

Something else to consider when thinking about your merchant processor is if you have the necessary support. Many vendors will have a general support line that customers can call if they experience issues, but do you have a team of people dedicated to you who you can call and rely on if you need quick solutions?

If you constantly feel like you are on your own island when it comes to your merchant processor, then it may be time to consider a switch. Having a team of people who are readily available to help your business grow is vital to any success story, and this is no different. Finding a merchant processor who offers you support when and where you need it makes all the difference and can help to put your business in the best position to succeed.

Blackhawk Bank Has Responsive Solutions

At Blackhawk Bank, we offer Treasury Management solutions that will help keep up with the ins and outs of owning a business and meet specific goals. We have a variety of processing solutions to help every type of operation accept credit and debit payments, from local businesses to retail e-commerce sites and everything in between. Ready to learn more? Contact us today!


Lori Diaz

SVP Treasury Management