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Contact Us

Whether you have personal or business financial needs, Blackhawk Bank professionals are standing by to offer solutions. Contact us by email, phone or U.S. mailó whichever is most convenient for you.

Email: nethelp@blackhawkbank.com  This is for general inquiries only; do not include private personal information in your email.

Secure Email Message Center - a site through which we can share sensitive information via the Internet. Everything you send through this Secure Email site is automatically encrypted for the safety of your identity and information privacy.

Reach Client Services:

608.364.8924, or Toll-free 866.771.8924
8:00 AM - 6:00 PM Monday - Friday
8:30 -12:30 Saturdays
If it's after hours and you have an urgent inquiry or problem, leave your name and a phone number where you can be reached. A Client Services Representative will contact you as soon as possible the next business day.

What to do if your Debit MasterCard is lost or stolen:

Login to your NetTeller Account > click the Options tab > click the ATM/Debit Card tab.
Check the box under Lost/Stolen, then click Submit. 
When the next screen appears, click Submit once again and the card will be closed immediately. You will receive a call from the bank within 2 business days about the change in status. If you want or need a new card, we can start the process for you at that time. Please note: you cannot re-activate a card once you report it as Lost/Stolen. You must get a new card.

- OR -

You may call Client Services @ 866-771-8924 from 8:00 AM - 6:00 PM Monday - Friday; 8:30 -12:30 Saturdays.
After hours, please call 866.546.8273.
If your card is lost or stolen, your liability for fraudulent activity is limited if you report it right away.

Call a Full-service Banking Center:

Toll-free 800.209.2616
400 Broad Street, Beloit, WI - 608.364.8911
2200 Cranston Road, Beloit, WI - 608.364.8900
5206 Elevator Road, Roscoe, IL - 815.623.3323
Please note: the mailing address for Roscoe is PO Box 522, Roscoe, IL 61073.  Mail is not delivered to the street address.
9609 Forest Hills Road, Machesney Park, IL - 815.639.0777
2475 N. Perryville Road, Rockford, IL - 815.636.4371
3101 11th Street, Rockford, IL - 815.986.7174
2141 N. State Street, Belvidere, IL - 815.544.0777


Call the Mortgage & Commercial Loan Center in Janesville:

200 West Milwaukee Street, Janesville, WI - 608.314.0084

Send US Mail:

Blackhawk Bank
PO Box 719
Beloit, WI 53512-9950

Bank-by-Phone 24/7:

608.364.4534, or Toll-free 888.769.2600

Assistance from VISA International:

24 hour VISA Cardmember Service: 800-558-3424
If traveling abroad, call collect: 701.461.0125
Online VISA Account Access @ www.myaccountaccess.com

Re-order Personal & Business Checks

Please note: When ordering checks online from Deluxe, your checks will be charged to your checking account.  If you have an account that provides you with free checks, please contact a Personal Banker at Blackhawk Bank, 608.364.8911 or toll-free 800.209.2616 to place your order.

Blackhawk Bank's ABA Routing Number:

275971854